Last updated: October 13, 2026
This Privacy Policy explains how Advance Garage Door Service (“we”, “us”) collects, uses and protects personal information when you use this website or contact us. If you have questions, call (916) 300-9142.
Information we collect
We collect the information you choose to give us when you submit a contact form or appointment request, call, text or email us. Depending on the form, this may include your name, phone number, email address, service address, preferred appointment dates and time window, a description of your garage door issue, photos you upload, and how you heard about us.
Like most websites, our web server automatically records basic technical information such as your IP address, browser type and the pages you visit. We use it to keep the website secure and working, including protecting our forms from spam.
How we use your information
- To respond to your enquiry and schedule, confirm and carry out service
- To provide quotes, invoices and warranty support
- To send text messages about your request, if you agreed to receive them
- To protect our website and customers against spam and misuse
- To meet our legal and licensing obligations
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Who we share it with
We share information only with service providers that help us run our business – for example our website host, email provider and the customer-management or scheduling tools we use – and only as needed to provide our services. We may also disclose information if required by law.
Text messages
If you tick the text-message box on a form, we may text you about your request and appointment. Message and data rates may apply. Reply STOP to opt out at any time. Agreeing to texts is not a condition of receiving service.
Cookies
This website uses only the cookies needed for it to function. If we add analytics or advertising tools in future, we will update this policy and, where required, ask for your consent.
How long we keep information
Website enquiries are stored securely and deleted automatically after 12 months unless we need them longer for an ongoing job, warranty or legal reason.
Your choices and rights
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. California residents may have additional rights under California law. To make a request, contact us by phone or email and we will respond as required by law.
Children
This website is not directed to children under 16, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Advance Garage Door Service
Phone: (916) 300-9142
Email: jephryb@yahoo.com
1045 Triangle Ct, Unit B, West Sacramento, CA 95605
CSLB License #871446
