Scheduling and service
What areas do you serve?
We serve the Greater Sacramento Area, including Sacramento, West Sacramento, Roseville and Rocklin. See our service areas or call to check your address.
When can I reach you?
Our phone line is open 24 hours a day, 7 days a week. Call (916) 300-9142.
Can you come out the same day?
Same-day appointments are often available, depending on the schedule. Call us for the earliest time.
Is my online booking confirmed straight away?
No. The online form sends an appointment request with your preferred date and time window. We will contact you to confirm a time that works.
Repairs and springs
How do I know if a spring is broken?
Common signs are a loud bang from the garage, a visible gap in a spring above the door, a door that feels extremely heavy, or an opener that strains and stops after lifting the door a few inches.
If you see these signs, stop using the door and call us.
Can I fix a garage door spring myself?
We strongly advise against it. Springs and their cables store enough energy to cause serious injury. This is a job for a trained technician with the proper tools.
Why does my door go back up before it closes?
This is usually the safety system doing its job: something is blocking the photo-eye sensors, the sensors are misaligned or dirty, or the close force needs adjusting. If cleaning the sensor lenses does not help, we can diagnose it.
New doors and openers
Which brands do you supply?
We supply and install garage doors and openers from manufacturers including LiftMaster, Windsor Door and Clopay, and we service all makes and models.
Should I replace my opener when I replace my door?
Not always, but it is often worth it if your opener is old, noisy or missing modern safety and convenience features. In California, newly installed residential openers must also have a battery backup.
How much does a new garage door cost?
It depends on the size, material, insulation, windows and hardware you choose. Contact us with a few details and we will give you a quote for your specific door.
About us
Are you licensed?
Yes. Advance Garage Door Service holds California Contractors State License Board license #871446 (C-61/D28 – Doors, Gates and Activating Devices). You can verify it on the CSLB website.
Do you offer a warranty?
Yes, we offer warranties on our work. Coverage depends on the repair or product, so ask us for the details that apply to your job.
Do you work on commercial doors?
Yes, we serve both residential and commercial customers. Call us to discuss your door.
